VoIP Phones

Business VoIP phones for hosted PBX and SIP trunking. Choose a desk phone for every workstation, or a cordless DECT handset for staff who move around the site.

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VoIP phones for business

A VoIP phone (also called an IP phone or SIP phone) plugs into your network instead of a phone line, and connects to a hosted phone system or IP PBX over the internet. You get clear HD calls, your extension works wherever the phone is plugged in, and features like transfer, voicemail and call queues are built in.

We sell two types:

  • Desk phones for staff who work at a desk, from simple two-line phones to touchscreen and video models.
  • Cordless DECT phones for staff who move around a warehouse, workshop, clinic or shop floor.

What you need to use a VoIP phone

  • A phone service: CloudLine Hosted PBX, or your own SIP phone system with SIP trunks.
  • A network connection at each desk, plus power from a PoE switch or a power adapter.
  • A reliable business internet connection.

All our VoIP phones are Yealink models, chosen because they’re reliable, easy to set up and supported by most phone systems. Not sure which model suits your team? Call 1800 256 830 and we’ll help you choose.

FAQ

VoIP phone questions

Can’t see your question? Call 1800 256 830 or send us a message.

What is a VoIP phone?

A VoIP phone makes calls over your data network and the internet rather than a traditional phone line. It registers to a phone system, such as a hosted PBX, which handles your numbers, extensions and features.

Do VoIP phones need a special internet connection?

Any reliable business-grade connection, such as NBN or fibre, will do. Each call uses less than 100 kbps in each direction, so most offices have plenty of capacity.

Should I choose a desk phone or a cordless phone?

Choose a desk phone for anyone who works at a fixed desk, and a cordless DECT phone for staff who move around, such as in a warehouse, workshop or clinic. Many businesses use both on the same phone system.

Can I keep using the phones I already have?

Most SIP desk phones from Yealink and other major brands can be used with CloudLine Hosted PBX. Handsets that belong to an older traditional phone system usually can’t. Call us with your model and we’ll check.

Do you set the phones up?

If you’re on CloudLine Hosted PBX, yes: we set your phones up before they ship, so they arrive ready to plug in. For other phone systems, phones arrive with factory settings for you or your IT provider to set up.