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Headsets

Wired and wireless headsets for desk phones, computers and Microsoft Teams, for the office, the call centre and working from home.

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Business headsets for desk phones, computers and Teams

A good headset makes long calls more comfortable, keeps your hands free for typing and cuts background noise for the person you’re talking to. We stock headsets from Yealink, Jabra and Poly for offices, call centres and working from home.

How will you connect?

Mono, dual or stereo?

Mono (one ear) headsets let you hear people around you, which suits reception and busy offices. Dual or stereo (both ears) headsets block more noise and suit open-plan offices, call centres and anyone who also uses their headset for meetings.

UC or Teams?

UC models work with most calling apps and softphones, including the CloudLine apps. Teams models are certified for Microsoft Teams and have a dedicated Teams button. If you mainly call through Teams, choose a Teams model. Otherwise UC is the flexible choice.

FAQ

Headset questions

Can’t see your question? Call 1800 256 830 or send us a message.

Will this headset work with my desk phone?

Wired desk phone headsets such as the Yealink YHS34 and YHS36 plug into the headset port on Yealink phones. Some wireless headsets can also answer calls on a desk phone using an EHS adapter. Tell us your phone model and we’ll confirm.

What's the difference between DECT and Bluetooth headsets?

DECT headsets have longer range (often well over 100 metres in an office) and are built for heavy call use at a desk. Bluetooth headsets have shorter range but connect to laptops and mobiles, which suits hybrid workers.

Should I choose a UC or Microsoft Teams version?

Choose Teams if your business uses Microsoft Teams for calls. Choose UC for other softphones and calling apps, including the CloudLine apps.

What does ANC mean?

ANC stands for active noise cancellation. It reduces background noise in your ears, which helps in open-plan offices and busy places.

Do USB headsets work with USB-C laptops?

Many of our USB headsets come in USB-C/A versions that work with both. The connection type is in each product’s name and details.

Mono or stereo?

Mono lets you hear what’s happening around you, so it suits reception and front desks. Stereo blocks out more noise and suits open-plan offices and call centres.