CloudLine apps
Download the CloudLine app
Make and take calls on your business number from your computer or your phone. Chat with your team, see who’s free and check your call history, wherever you are.
Every platform
All downloads
Use the desktop app at your desk and the mobile app when you’re out. They all use the same extension and number, and they’re free for CloudLine customers.
Reading this on a computer?
Point your phone’s camera at the code. It opens the CloudLine app in the App Store on an iPhone or iPad, or in Google Play on Android.
Getting started
Set up in three steps
Step 1
Download the app
Pick your device above. On a Mac, open the .dmg file and drag CloudLine into your Applications folder.
Step 2
Sign in
Open the welcome email we sent you. On your phone, scan the QR code in the email. On a computer, use the login details in the same email.
Step 3
Make a test call
Call a colleague or your own mobile to check you can hear each other. Then see our app guides for transfers, conferences and call logs.
Which app should I use?
Most people use the desktop app at their desk and the mobile app when they’re away from it. Every app uses your same extension and business number, so callers see the same number whichever one you answer on.
Which Mac download do I need?
Click the Apple menu and choose About This Mac. If it shows Chip: Apple M1 (or M2, M3 and so on), choose Apple silicon. If it shows Processor: Intel, choose Intel. The Mac app needs macOS 12 Monterey or later.
Do the apps cost extra?
No. The apps are free to download. You sign in with your CloudLine extension, which comes with your phone system.
I can’t find my welcome email or QR code.
Check your junk or spam folder for an email from CloudLine. If it’s not there, call 1800 256 830 or email support@cloudline.com.au and we’ll send you a new one.
The download didn’t start. What now?
Check your Downloads folder first, as your browser may have saved it without opening it. If it’s not there, try the button again or use another browser. If your work computer blocks new software, ask your IT team to allow the CloudLine desktop app, or call us and we’ll help.
Need a hand getting set up?
Our support team in Brendale, Brisbane can walk you through installing and signing in.