Business phone systems, supported in Australia.
Hosted PBX, SIP trunks and 1300, 1800 & local numbers for growing businesses. Clear pricing, no hidden fees, and a local team that answers the phone.
- No lock-in on calls and numbers
- Keep your existing numbers
- Local support in Brisbane
18+ years in telco
Australian-based support team
Tier 1 voice carrier, HD call quality
Keep your existing numbers
Works with Yealink, Fanvil & our apps
What we do
Everything your business needs to stay connected
Hosted PBX
A complete cloud phone system. Desk phones, desktop and mobile apps, call queues, IVR menus and call recording, managed for you.
- Voicemail to email
- Ring groups & queues
SIP Trunking
Connect the phone system you already own to our Tier 1 network. Pay As You Go or calls-included plans, priced per channel.
- Works with most SIP-compatible PBXs
- HD voice codecs
From $9.90 / channel
Business Numbers
1300, 1800 and local numbers that route to any desk, mobile or queue, with greetings and after-hours rules.
- One number, nationwide
- IVR & call routing
1300 from $16.50 / month
Number Porting
Keep the numbers your customers already know. We handle the paperwork with your old provider.
- Single & complex ports
- Landline, 1300 & 1800
From $27.50 one-off
Pricing
Simple plans. No hidden fees.
SIP trunks priced per channel, month to month, with no setup fee. Also see Hosted PBX, business numbers and porting fees.
Pay As You Go
Light callers and small business
$9.90/channel/month
inc GST ($9.00 ex GST)
- Local & national calls 9.9c, untimed
- Mobiles 14c a minute, billed per second
- 13/1300 calls 27.5c, 1800 calls free
No contract · Setup free · Critical Information Summary
Business
Recommended
Everyday calls included
$55.00/channel/month
inc GST ($50.00 ex GST)
- Local, national, mobile and 13/1300 calls included
- Includes 1,500 minutes per channel per month. After that, standard Pay As You Go rates apply.
- Calls to 1800 free
No contract · Setup free · Critical Information Summary
17 or more channels: 10% off every channel · Billed per second, no flagfall · First port free with a plan · Numbers extra · Prices in AUD, inc GST. Work out your price
Switching is easy
Move to CloudLine in three steps
Step 1
Tell us what you need
Share your team size, numbers and current setup. We’ll come back with a tailored quote within 24 hours, with no pushy sales.
Step 2
We port your numbers
We handle the transfer from your current provider and set up your greetings, queues and after-hours rules.
Step 3
Go live
Most businesses are live within a few business days. Plug in your desk phones or install the apps, and our Australian team is a phone call away if you need a hand.
Apps & hardware
Your office line, anywhere you work
Take calls on your desk phone, computer or mobile, all on the same business number. Need handsets? Pick up a Yealink desk phone or headset from our shop.
-
Yealink T33G IP Phone, 4 Lines, Colour Screen
$145.48 inc GST ($132.25 ex GST)100+ in stock -
Yealink T74U IP Phone, 4.3″ Colour Screen
$306.13 inc GST ($278.30 ex GST)100+ in stock -
Yealink UH42 Dual UC USB Headset, USB-C/A
$61.99 inc GST ($56.35 ex GST)100+ in stock
For IT providers & MSPs
Sell hosted voice under your own brand
Offer hosted PBX and SIP trunks to your clients with your logo on the portal and apps. We run the platform in the background, and you own the relationship.
Your brand, not ours
Your logo and colours on the customer portal. CloudLine stays invisible.
You set the price
Build your own packages and margins, with automated billing under your name.
No minimum spend
Start with a single client. There’s no minimum monthly spend.
Backed by our team
Australian technical support for you when you need to escalate.
Can I keep my existing phone numbers?
Yes. We port landline, 1300 and 1800 numbers from your current provider and handle the paperwork, so your customers keep calling the numbers they already know.
Do I need to buy new phones?
Not necessarily. Our service works with most SIP desk phones, including Yealink and Fanvil models, and with our desktop and mobile apps. If you need new handsets, we can supply Yealink phones and headsets.
What’s the difference between Hosted PBX and SIP trunking?
Hosted PBX is a complete phone system that we host in the cloud: you plug in phones or use the apps. SIP trunking connects a phone system you already own to the phone network, replacing traditional phone lines.
Are there lock-in contracts?
No. Our SIP trunk plans are month to month, with no lock-in contract.
Where is your support team based?
Our support team is based in Brendale, Queensland. Call 1800 256 830, email support@cloudline.com.au or use live chat.
Ready to switch? Get a tailored quote within 24 hours.
Talk to an Australian phone systems specialist. No obligation, no pushy sales.
- No lock-in on calls and numbers
- Keep your existing numbers
- Local support in Brisbane