Business numbers
A business number that goes wherever you do
1300, 1800 and local numbers that ring your office, your mobile or a call queue. Change where calls go any time, and keep the number for life.
What kind of number do you need?
One national number, local-rate for callers
from $16.50/mo
Free for your customers to call
from $22/mo
02, 03, 07 or 08, in any city or region
from $2.20/mo
Compare
Which number is right for you?
| 1300 | 1800 | Local | |
|---|---|---|---|
| What callers pay | About a local call from a landline; included in most mobile plans | Free, including from mobiles | A standard call to that area |
| Best for | One national number for sales and service | Sales lines, support and hotlines where every call counts | A local presence in a city or region, or a direct line per person |
| Monthly fee | $16.50 ($15 ex GST) | $22 ($20 ex GST) | $2.20 ($2 ex GST) |
| Setup, once off | $88.00 ($80 ex GST) | $88.00 ($80 ex GST) | Free |
| Incoming calls (you pay) | 9.9c/min, per second | 13.2c/min, per second | Included |
| 1300 numbers → | 1800 numbers → | Local numbers → |
Prices in AUD, inc GST. Critical Information Summary. What callers pay depends on their own phone plan.
Included with every number
More than a phone number
Ring anywhere
Send calls to a mobile, a landline, a call queue or the CloudLine apps.
Business hours rules
Different routing for opening hours, after hours and public holidays.
Greetings & menus
A professional welcome message and “press 1 for sales” style menus.
Queues & ring groups
Ring several people at once, or queue callers until someone is free.
Voicemail to email
Missed a call? The message arrives in your inbox as an audio file.
Call reports
See call volumes, busy times and missed calls.
How it works
You decide where every call goes
Already have a number? Bring it with you.
Keep your existing landline, 1300 or 1800 number when you move to CloudLine. We handle the paperwork. Your first port is free when you take a CloudLine phone plan. Otherwise, ports start from $27.50.
Do I need a phone system to use a business number?
No. A number can simply ring your existing mobile or landline. Add Hosted PBX later when you want queues, extensions and the apps.
Can I have more than one number?
Yes. Many businesses pair a 1300 or 1800 number with local numbers for each city or team, all ringing the same phones or queues.
Can I get a memorable number or phoneword?
Tell us the digits you would like and we will check what is available. Premium and phoneword numbers are allocated through the government’s Smartnumbers system; if you already hold one, you can bring it to CloudLine.
Is there a contract?
No. Numbers are month to month, with no lock-in contract.
Not sure which number? We’ll help you choose.
Tell us how your customers reach you and we’ll recommend the right mix.