Communication without barriers

Bring all your voice, video, chat, and data-sharing tools into one platform with CloudLine. Enhance interactions with customers by allowing them to engage through their preferred channels, ensuring a smoother and more effective communication experience.

Simple annual fee; no per-user costs

Next-generation business phone system with integrated contact center

Flexible management options: on-premise or cloud (public/private)

Keeps calls confidential without third-party data sharing

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Why Partner with CloudLine for White Label Reselling?

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Voicemail to Email

Let users conveniently receive and manage voicemails directly in their email inbox. Voicemail messages arrive as audio files that can easily be played back or shared, ensuring important messages are never missed.

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IP Phone Support

Enjoy seamless compatibility with industry-leading IP phones, including popular brands like Yealink, Avaya, Fanvil, and many more.

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Custom Greetings & Holiday Messages

Personalise the inbound calling experience by uploading tailored greetings or professional announcements.

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Integrated Mobile App

Make and receive business calls on-the-go using our intuitive mobile application. Staff can communicate professionally from anywhere without needing additional hardware or giving out personal mobile numbers.

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Web Portal and Desktop App

Manage your communications system effortlessly from a web browser or dedicated desktop application.

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Number Porting

Seamlessly bring your existing business phone numbers into our platform without any disruption to your current service.

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Call Recording

Securely record business conversations for compliance purposes or training and retrieve them whenever you need.

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Ring Groups and Queues

Ensure incoming calls always reach the right department or team member using our advanced ring groups and queuing system.

Big Business Features at Small Business Costs

Reclaim control of your voice communications with CloudLine, the next-generation business phone system featuring an integrated contact center. Ideal for all your businesses communication needs, CloudLine offers flexible management options at a straightforward annual fee with no per-user costs.

Ensure your calls remain confidential without the need to share your data with third parties. Experience the benefits of an AI-powered communication solution that delivers advanced automation and customer insights.

  • Easy setup
  • Cut call & phone costs
  • No per user licensing
  • Self manage & self host
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Download Our Apps

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Frequently Asked Questions

A hosted PBX (private branch exchange) is a cloud-based system managed by a remote service provider, such as CloudLine. PBX solutions rely on an internet connection to route and forward calls or record voice mail. It’ll even integrate auto-attendants to streamline customer calls. Users can place and receive calls via their existing IP phones, softphone extensions, or mobile applications

Traditional PBX is located at a business’ server or technology room. It uses physical telephone networks to receive and transfer calls to legacy landlines. A hosted PBX in the cloud uses voice over IP (VoIP) technology to connect calls to assigned users. A virtual PBX offers more advanced features than traditional telephone networks, such as call queuing and auto receptionists.

Hosted PBX uses an internet router and remote VoIP technology to connect calls and transfer voice traffic. A selected internet telephone service provider (ITSP) provides and maintains your PBX. When combined with a SIP trunk, callers can connect via the public switched telephone network (PSTN).

Hosted PBX systems are exclusive to businesses, giving them greater control over their expenses and security. Companies can benefit from considerable cost savings, as all calls transferred over the Internet are free. Remotely hosted PBX systems eliminate the need for large-scale on-site maintenance, which reduces business continuity risks. Cloud VoIP technology also facilitates communication from any location.

Although a traditional PBX effectively transfers voice calls, its capabilities are limited compared to voice over IP or VoIP. Unlike VoIP, physical PBX relies on the availability of the end-user and does not facilitate other forms of communication. VoIP technology enables end-users to forward, cue, and re-direct calls, improving internal communication and customer satisfaction. Similarly, it’s compatible with IP phones, mobile devices, and computer integrations.